Dell Ideas
a new dell era!!!!
Dell submitted by comprevolution
Aug 14
so when looking threw all of the posts i get a general prospective of what people are really looking for. I think that this idea if done properly could change Dell in the eyes of a huge group of people that have moved to other companies or custom built pc's.
Basically:
when people go to the dell site have some logo, or option that isn't a small link but large enough to be noticed.
When clicking on said logo it will take you to a section of the dell site like none before. where you can completely build a computer that is 100% custom to you. you start by picking a type
Laptop | Desktop | Server | other
you then choose a chassie
you could stick with the same options that are available today:
Inspiron | Studio | xps | Latitude |
or you could have it by size
14 | 15 | 17 | (other options for desktops)
then you can fill it with hard ware, where you will not just have 1 option but several for each peace of hardware.
Motherboard : intel, asus
Proc: Intel, Amd ...
Ram: size, brand,
GPU: Nvidia, ATI, PNY, ...
HDD: Seagate, Fugitsu, Samsung,
optical drives: brands and type
screen: size and quailty
even I/O's: logitec, microsoft, Dell
Then you go to software level:
Operating system: linux, windows, BSD
Preinstalled software: Anti virus, Photo Editing,
allow an option for no bloatware: I know these are advertisements to keep the price down... but AOL? really AOL? no one uses AOL!!
You should then have external options:
Chassie color:
Led's:
chassie wheels:
choose the color of the dell logo or allow for custom messages.
_________
you could still keep the same thing that you have going on which will allow people who don't know much about computers but know what they want it to do, to purchase a pre build system.
But also add this new section which will give those who do know what there doing freedom to configure what you would like.
I know that for this option i could just go to new egg and build a pc, but i'd like to have it all together and covered by a dell warranty.
let me know if i missed any steps.
210
Dell.com consumer-oriented Linux page
Dell, Dell Web Site, Linux submitted by rafaelrojasc
Jul 1
I know Dell already has a Linux-oriented Web page at www.dell.com/linux but it's too BUSINESS-oriented. Dell should make a small Web page explaining to regular consumers the benefit of using Linux and their Ubuntu offering (no virus, no spyware, rock stable, choice, free as in freedom), and then direct the user to Dell's Ubuntu computers, instead of the "cautionary tale" you get when you click on the "Dell ubuntu" link which says something like "Ubuntu's not for everyone. If you want Windows, come back.".
This proposed Web page can also say something like that, but it can also feature all the positives of using Linux. I mean, Apple tells you all about Macs telling you how nice they look and are, how stable it is and they don't really care if most Users go for Windows. It's all about saying "here's a choice. You can try it".
510
Extend offers like Linux pre-installation to the UK & Europe
Dell, Linux submitted by leftcase
05/03/07 **PARTIALLY IMPLEMENTED**
First of all - well done Dell for listening to the people and making some brave decisions about the operating systems you provide your computers with.
Supplying pre-installed Linux (and XP instead of Vista for that matter) goes a good way towards giving customers what they want.
One thing that is slightly irritating however is that none of these offers are available outside of the US. Browsing through peoples comments, blogs and the Dell forums reveals that many people from the UK (for example), want the opportunity to get pre-installed Linux on their new Dell PCs.
The UK and Europe marketplace is not insignificant, and many people feel that you should extend your offer to this market too.
Please see Ideas In Action for additional information. Ubuntu Linux in other countries is coming soon.
7990
Dell: Support Open BIOSes for Linux
Dell, Linux submitted by phubert
10/10/07 **REVIEWED**
An Open BIOS for Linux would free it from the DOS legacy code and speed boot times.
The current BIOS is a legacy throwback... it's time to replace it!
Our current priority is to expand Linux availability by bringing more platforms and languages to market. Read what daniel_j has to say.
5620
Set up an independent business unit for GNU/Linux systems
Dell, Linux submitted by glynmoody
03/02/07
Clearly, there is a huge pent-up demand for pre-installed GNU/Linux systems from Dell. But equally clearly, it would be difficult for Dell to make, sell and support such systems with its current business model.
Why doesn't Dell adopt the solution outlined by Harvard professor Clayton Christensen in his book The Innovator's Dilemma? That is, to set up a completely autonomous division, dedicated solely to meeting the demand for such systems - one that is not obliged to follow any of Dell's traditional practices.
Unconstrained by Dell's current methods or cost structures, it will be able to explore, devise and adopt innovative solutions to serve this very different market profitably. Dell makes money, people get their pre-installed systems.
5070
Start offering DELL products to the general public in Poland
Dell, Linux, Sales Strategies submitted by lukasz.wisniewski
11/12/07
According to today's local newspaper Gazeta Wyborcza [1], by 20th November, 11:30 to be more exact, Dell will just have manufactured their first notebook in Lodz, Poland. Unfortunately, even though I am inhabitant of this city, it is more than unlikely I will buy DELL notebook anytime soon.
Firstly, the current policy of your company in Poland is "Only for enterprises and institutions" (original in Polish: Tylko dla firm i instytucji). Such a approach seems to me to be more than just bizarre. Do you happen to realize Poland is something like 38 milions of your potential customers? Just for instance, in my city, there are two big public universities, several private ones - you see the universities but not the students. Is this of your concern? I guess not but Apple is already there offering discounts for students.
Secondly, start distributing preinstalled Ubuntu for Poland as well. I actually do not see the point why you do this in UK, Germany or France and not in Poland. People of Poland are more eager to install open-source products, just let me remind you that according to XiTi monitor [2] open-source Firefox browser has market share of 39.6% in Poland, whereas in Germany - 38%, France - 23.9% and UK just 18.7%.
Thirdly, by preinstalling Ubuntu I mean making it an option anywhere where there is an OS selection option on your website. I clearly see no reason in the world why you keep offering such a miserable Ubuntu notebook in Europe instead of something more powerful - Inspiron 6400n with Intel T2130 processor. In your opinion, how impressive is that nowadays?
Last but not least, DELL, please stop participating in this devoid of good sense campaign "Dell recommends Vista..." which is sarcastic. You really do not have to put down this sentence on your website as in Poland you force people to use Vista leaving no other choice.
Take all these remarks under your consideration unless it is OK with you that Poles should travel to Germany in order to buy your notebooks. Hear our voice, DELL!
Signed,
Lukasz Wisniewski
student of the Computer Science
Technical University of Lodz
Links:
[1] http://miasta.gazeta.pl/lodz/1,35136,4662983.html
[2] http://www.xitimonitor.com/en-us/browsers-barometer/firefox-july-2007/index-1...
4200
Make your legal team restrain themselves when they're trying to silence bloggers who are trying to help people buy from Dell.
Dell, Dell Community submitted by jmxz
06/15/07 **IMPLEMENTED**
Yesterday Dell sent the following letter to a blog that was giving advice on how to better order from the confusing Dell web site (like clarifying pros and cons of when you should go to the Small Business vs Home Office sections; and when you might do even better going to a Dell Kiosk- which Dell's own web site never makes clear). Rather than a take down notice from Legal, a polite email from Marketing with corrections to the inaccurate parts and specific requests to remove the confidential information would have been:
Better for the Blogger - because he wouldn't feel threatened.
Better for Dell - because the article never would have been so widely publicized (I learned of it only because of the takedown notice).
Better for Dell Customers - because the rest of the non-confidential information in the article could still help them.
- - - - - - - - - -
from Tracy Holland
to ben@consumerist.com
date Jun 14, 2007 4:39 PM
subject Posting by former Dell employee
Dear Ben,
Please remove the posting located at the following
http://consumerist.com/consumer/insiders/22-confessions-of-a-former-dell-sale...< contains information that is confidential and proprietary to Dell.
While not all aspects of the entry are accurate, ostensibly an ex-employee posted Dell's confidential information in violation of his or her employment agreement and confidentiality obligations (which prohibit the disclosure of such information both during and after the period of employment).
We would appreciate your prompt attention to this matter. Please confirm that the posting has been removed by the end of the day tomorrow.
Thank you, and please give me a call if you would like to discuss further.
Tracy Holland
Tracy J. Holland
Counsel
Dell Inc.
- - - - - - - - - -
While some of the information wasn't correct; the blogger has been continually updating the article fixing inaccuracies as they're pointed out to him. Your legal team also referred to "confidential information" but never specified what was the offending confidential information that should be removed. It's a bit hard to guess what parts of that posting might have been considered confidential; because it seems like just about all the info in the article can be found (just with difficulty) browsing the Dell web site and Kiosks.
Ideas for your legal team:
* For the case of this article - point out the "confidential" information (if there really is any) and I'm confident the blogger will remove that confidential information while keeping the rest of the helpful advice (which helps your customers buy Dells) up there.
* In general - try to restrain yourselves from legal threats on Bloggers. It would probably have been nicer if someone from Dell Marketing asked the person to correct things; and the whole thing would have probably gone away quietly -- instead of being very visible on many high profile places on the internet and on mailing lists now.
We hold ourselves at Dell and all our employees to high ethical standards and believe ex-employees have an obligation to uphold those standards. We live and learn in this new world of blogs and appreciate your suggestion.
3840
Goal: Dell FREEDOM Box - A Fully Open System for Home Users by 2010
Dell, Linux, Desktops and Laptops submitted by dpic
11/29/07
Set a goal of having at least one fully open system for home users by the end of 2010! This would be Dell's greatest endeavor yet!
The Dell FREEDOM Box | From the software, all the way down to the hardware, a completely open system
Software:
* A fully open source operating system with no restricted software like Gobuntu.
Hardware:
* All hardware must follow these rules--
1. The interface to the hardware must be explicitly made public, so the hardware can be used freely.
2. The design of the hardware must be made public, so that others can implement it and learn from it.
3. The tools used to create the design should be free, so that others can develop and improve the design.
This movement is already making headway and progress will continue to increase. Dell is already getting involved--
It has been stated that Dell has a goal to have open Linux drivers for all Dell products. Dell, keep the pressure on your vendors to open up!
Support OpenBIOS and Open Firmware!
"Among its features, Open Firmware provides an instruction set independent device interface. This can be used to boot the operating system from expansion cards without native initialization code.
It is Open Firmware's goal to work on all common platforms, like x86, AMD64, PowerPC, ARM and Mips. With its flexible and modular design, Open Firmware targets servers, workstations and embedded systems, where a sane and unified firmware is a crucial design goal and reduces porting efforts noticeably."
- http://www.openbios.org/
Already, there is huge support for replacing proprietary BIOS
- http://www.ideastorm.com/article/show/62549/LinuxBIOS_instead_of_proprietary_...
- http://www.ideastorm.com/article/show/74358/Dell_Support_Open_BIOSes_for_Linux
And there is the Open Graphics Project
- http://www.ideastorm.com/article/show/72320/Help_The_Open_Graphics_Project<
This project would put Dell at the heart of the movement bringing Freedom, Reliability, and Innovation to the world of technology! Does one really need to ask why this would be better than proprietary technology?
1810
Buy Motorola's handset division (its a steal right now)
Broadband and Mobility, Dell, Small Business submitted by jervis961
Jul 10
Dell is always looking for new opportunities to expand its offerings and become a one stop shopping spot for business and government. The one thing Dell has been lacking is cell phones.
Recently Motorola's handset division has fallen upon hard times and they are looking to get rid of it. Just last year an analyst valued the division at $8 BILLION but now the same analyst has said that Motorola would be lucky to fetch $500 million. Another Analyst has gone as far as to say Motorola may need to pay a company to take the division off its hands.
Strike while the price is low Dell and scoop up Motorola's handset division. You already have the guy who knows how to run it and with Dell's resources you could easily make a killing in the long run.
http://www.engadget.com/2008/07/10/anaylst-says-motorola-would-be-lucky-to-ge...
180
Make it better known that you sell Solaris.
Advertising and Marketing, Dell, Operating Systems submitted by jmxz
11/13/07 **IN PROGRESS**
matt_d from Dell wrote this comment under another Idea Dell does already sell Microsoft Windows versions, several Linux distributions, and yes, even Solaris to some customers. Really? Great!!!!!!!!!!!!!!!!!!!!!!!!!! Now that Dell sells Linux workstations you can satisfy most any company's needs in the office/desktop/laptop space. The only reason we'd need to go to any other vendor is for some servers running Solaris (which Sun and IBM are both happy to sell us). At work the low end servers have Linux, but the high end ones are still Sun/Solaris/Oracle. - Let us know which Dell Models support Solaris. Apparently some of them do, since you say that you sell Solaris.
- Get it into your advertising material that you sell not only Linux, but also Solaris, so our execs can see it and think of you when they're buying serious servers
- Let us know how to buy one -- I can't find it anywhere on your site.
Making it known that you sell Solaris could go a long way from changing your brand image from "that discount commodity wintel vendor" to "someone serious who can meet all IT needs". Seriously -- while Dell counts for most of our servers (counted by number of servers) Dell probably isn't most of our server-budget because right now we only consider Dell for low-end, cheap servers. If our execs knew you had Solaris on your highest-end servers; that'd be an opportunity in a segment we don't even consider Dell for today.
410
Increase R&D - create your own competitive advantage technology
Dell submitted by pablohs
Jun 25
The rule in the PC world has always been “evolution not revolution”. Dell, like many other PC manufacturers, just does “Product Development” – They take parts and pieces from many suppliers, put them together and have designers make it look nice and we get a new PC or Laptop. This is often done by simply incorporating features from other platforms. The changes are incremental and produce incremental performance boosts.
Dell needs to increase their Research and Development in new technologies that will give them clear competitive advantages against competitor’s products. I know this is just a big statement (not an idea) but I would like to list some of the technologies I believe Dell should be working on. I am sure that my fellow IdeaStorm Bloggers will add a great list of “technologies” that may produce a “revolution” increment instead of baby steps.
Processors
Cell Processors – the PS3 use a Cell Processors – when the specific cell processor in the PS3 is good for the console, DELL should be working with its partners (Intel/AMD) in a new x86 based Cell processor and a Linux based OS that squeeze all the power out of this architecture. (IBM is working on something like this but using their PowerPC)
Memory
Magnetoresistive Random Access Memory (MRAM) – use magnetic fields (IBM is working on this)
Nano-RAM or NRAM – use the mechanical position of carbon nanotubes
Memristors – HP is working on a memory that will use resistance
Hard Drives
Giant Magneto resistance and Perpendicular HD – GMR or CPP-GMR (Hitachi is working on these HD) this technology promise 10 times more density on HDs.
Heat-assisted magnetic recording (HMAR) – Fujitsu and Seagate are working on this technology.
190
recovery disaster plan
Dell, Software, Small Business submitted by meeliton
May 31
Hi
small and medium companies when purchase Dell server and storage machines, ask for valued aded services such as disaster recovery software, Why can't Dell develope this software or make an agreement with other companis, i. e norton, or acronis?
Seeya
50
All of Dell Computers
Dell, Sales Strategies submitted by dermatologist
Jun 23
Dell will fare MUCH BETTER and stand overwhelmingly strong against all other major competitors, if they can offer the best component assembled configurations of all their PC lines (especially demanding XPS lines) internationally.
Dell should test drive all the system stability at one spot in the world (regardless of the variation of component brands), and when the system is stabilised, then do they BEGIN THEIR RETAIL AROUND THE WORLD (relatively) SIMULTANEOUSLY. This will SERIOUSLY pack punches against all other vendors and competitors.
There are so many markets out there that dell did not fully penetrate. Dell provides good systems and powerful ones for the XPS, but when compared to the individual countries aimed at selling premium computers, dell cannot fully defeat the them as their parts are either not available, NOT TESTED IN THE REGION YET, or something else. If this continues, dell will never push the market frontiers.
A simple sentence to sum up is: If you have the parts, test the system and sell it all around!!!! NOT some lopesided sales and market here and there with so many loopholes for other vendors to pin your systems down.
No offences or racism or any sort of insulting remarks are meant, but why is the Asian market always the slowest in the import of premium technologies, when there are a HUGE POOL of consumers willing to invest in a premium dell system, and when 4 billion people live in Asia alone???!!
120
5ms LCD monitors need to go. 2ms or faster should be made mainstream.
Dell, Gaming, Monitors and Displays, XPS products submitted by bbr
Jan 7
5ms, or looking at the UltraSharp LCD that Dell offers a pathetic 25ms is completely unacceptable.
Gamers need fast refresh rates.
And i mean FAST, like a CRT offers.
5-25ms wont do.
i'd consider switching to a LCD if you can come up with a 1-2 ms type. preferably 1 ms refresh rates.
And these monitors "do" exist.
Dell just doesn't offer them, at all.
The fastest available trough the dell site is 5 ms.
For a gamer, considering a XPS system, this won't do. (yeh im repeating myself)
Fast motion, scrolling, action shooters, RPGs, all have fast action on screen.
5ms or slower won't cut it, and cause the screen to go blurry.
Dell should offer faster options, or as stated earlier, offer more CRT options for high end computers like this.
Definitely no monitors with a ridiculous 25ms refresh rate,, WHAT are you thinking ?
290
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